Today we’d like to introduce you to Victor Pellegrini.
Victor, we appreciate you taking the time to share your story with us today. Where does your story begin?
As a lifelong video game player, I’d always imagined what it would be like to step into the games I loved. That led me to a company called Icombat, which was building laser tag equipment and software. I tested their gear at a now‑closed facility and genuinely loved the hardware—but the customer service was terrible. Right then, I knew I could do better.
A year later, my wife and I agreed: if I didn’t build it myself, someone else would. I bought twelve guns and some plywood and started testing. From that moment on, everything I’ve done has been about buying more equipment, designing better fields, and obsessing over customer service and the player experience.
Today, we operate two large fields with a huge range of equipment—including Nerf battles—over 30 distinct game modes, two party rooms, and more than 25,000 ranked adult players who have played at our facility.
We all face challenges, but looking back would you describe it as a relatively smooth road?
Smooth road would be the complete opposite of what my path has been.
Starting outdoors was a challenge—it nearly ended the business early when a summer of bad weather canceled over half of our events. Then we took the plunge to go indoors, and two months later, the pandemic shut us down.
When we finally exploded in popularity, we ran into major building issues. That led us to build our current permanent location, but the construction process went way over budget and well past every deadline.
Alright, so let’s switch gears a bit and talk business. What should we know about your work?
I am—and have always been—a big kid at heart. I love having fun, and more than that, I love creating an amazing experience for others. My philosophy is simple: if you care 100% about the customer experience, the business side will follow. And it does.
Over the years, my only focus has been building a one-of-a-kind experience that both adults and kids genuinely want to return to.
Do you have any advice for those just starting out?
Only take chances when you can survive it failing. I constantly was able to try new things or expand but only when I had built a buffer. If not for that, I would have failed multiple times over
Contact Info:
- Website: https://www.bullseyelasertag.com
- Instagram: https://www.instagram.com/bullseyelasertag
- Facebook: https://www.facebook.com/BullseyeLasertag
